Overland Park Auto Repair

New Concept Auto Service

Mon - Fri: 7:30 AM - 5:30 PM

New Concept Keys

Mon - Fri: 7:30 AM - 5:30 PM
5

The email and texting of the inspection results was really nice. I like how that information is digitally accessible to me at any time now. I feel like pricing is fair for the area. After communicating what work they believed my vehicle needed and I declined they were respectful of that decision and did not push it. I would use again

Hey Christopher, thank you for this 5 star review! We are so glad you find our communication of inspection results useful! We think it's important that our clients are informed every step of the way. We hope to see you again for any future repair needs!

- New Concept Auto Service
5

I found New Concept about 1 1/2 years ago because my old shop couldn't fix an issue. New Concept had it fixed in a day. I now take all my vehicles there and they keep my newer car New and my 30 year old car running great. Bill and Nancy are great keeping me informed of everything. Great customer service.

5

Good experience overall. Very promptly took care of my issue. I will refer friends and relatives and return myself if needed.

5

Your mechanics and front desk staff are awesome. They get me in and out quickly as I have to wait for my car. The direct me to delicious coffee. They help with my Wi-Fi so I can work and my car is always in great condition. 5 Gold Stars!

5

Also, sway bar repair. A break hose and break fluid was low. I liked that I had friendly customer service. Nancy was great. It was really expensive. More than I was expecting. But I think that it would have been worse at Molle Toyota. I don’t think I’ll be going back there. My girlfriend and I think, because I did my own breaks for $130, two years ago, that may be because I cut some corners, I didn’t do them as good as they should have been. Anyway, I would be willing to return. This is way close to where I live. I would just like an explanation from a technician, why it was $1700. That’s a lot for me. Thank you.

Hi, Fletcher! We are glad to hear you had an overall good experience in our shop! Our team of ASE Certified Technicians is entirely dedicated to providing the highest quality of auto repair in the area and we hope you can tell that by their work! We strive to keep our prices competitive as well. We are sorry if you feel they were high! We hope you continue coming as needed to allow us more opportunities to prove our value to you. :)

- New Concept Auto Service
5

Great service!

5

Susana, thank you for your 5 star review! We are grateful you took the time to show your support!

- New Concept Auto Service
5

Great service and very thorough service and inspection of my vehicle. Could not have asked more!

3

When my vehicle was serviced there was damaged to my window tint on the windshield. Pricing is more than the dealership.

5

Always professional with people I trust. Thanks Mr. Silva and staff.