5

Excellent Service. Excellent service. Clean shop. knowledgeable people and Nancy.at the front desk.

5

I brought in my 2003 Lancer to New Concept with electrical issues from hell. My instrument panel was acting up regularly. Gas lamp would come on with plenty of gas in tank. Meter would read empty randomly then bounce back to life, odometer was blinking, rpm and speedometer would die and bounce back to life and die again. This made it difficult to determine my speed or even if I had enough gas to make it to my destination. I was further concerned about resale in the future if nobody could get a clear reading from the dash. I shopped around all of Kansas City for someone who could fix my issue. It came down to 3 choices, pay the mitsubishi dealer an arm or leg, take apart the dash myself and mail it in to an electrical engineer and reinstall myself, or go to New Concept. New Concept handled my car repair from start to finish and went above an beyond what you would expect from a mechanic. I work hard for my money and my budget is tight. I was quoted at 400-$600 for the repair. During the repair they found 2 after market GPS boxes attached to the wire harness under the dash. New Concept not only refurbished my instrument panel, they removed the after market GPS boxes from a previous owner and replaced the whole wire harness itself to ensure no more electric issues. In the end, he only charged me $412 for all the work. Its been 2 weeks now and I have had NO ISSUES!!! I am very happy with New Concept. They may be a little pricey, but going to a less skilled mechanic will cost you MORE after trial and error. Get it done and get it done right...

We are very proud of our electrical experts and happy we were able to help with a job done right!

- New Concept Auto Service
5

The best. Trustworthy place.

5

Recommended. Yes.

5

Professional. New Concept is reliable, professional and has friendly people .

5

A satisfied customer. I'm a satisfied customer.

5

Excellent. Execellent

5

Quality shop. VERY GOOD!!

5

Recommend. Service is prompt, personnel pleasant and I would recommend.this shop.

5

Excellent. EXCELLENT - VERY RESPONSIVE

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