Excellent. I was on a long roadtrip just driving through town when my check engine light come on. I contacted 4 other service centers that could not see my car with the short notice. New Concept Auto was understanding of my situation and fit me into their schedule. They were incredibly nice, honest and provided great service at a reasonable price. I had to stay in their waiting room with my 2 young kids while I waited for service and the people working there were exceptional kind, good hospitality and great customer service. Even the other customers in the waiting room were wonderful. New Concept Auto made a bad roadtrip experience turn into pleasant morning. Thank you! Thank you! Thank you!