Excellent customer service.
Christal, thank you for taking time today to leave us a 5 star review!
Hi, Michael! Thank you for taking the time to leave us a 5 star review!
Always good and timely service for my car.
Service was okay but the prices are absolutely outrageous. Never coming back again for a $102 oil change and a $50 "free inspection" that I never asked for. I'd rather drive back to Wichita where I can get the same service, faster, for $35. Only go here as a last resort as the work is good but price gouging is appalling.
Courteous, professional and actually did what they said they would and for the price quoted.
Repairs preformed as promised. Service was completed timely and seems to have corrected the mechanical issues. So far so good. Would use this shop in the future.
Vicente’s crew did a pretty significant repair of cooling system on my Audi A6. Work came in under the estimate and I appreciated the process to get approval from me before addressing the unforeseen issues along the way. Repairs completed quicker than originally stated. Well done.
Vicente and his team at New Concept are awesome! Extremely friendly, easy to work with, and a great price for what they offer. Also incredibly knowledgeable especially when it comes to Europeans or exotics. I was told by multiple locksmiths it'd be impossible to rekey my older Mercedes without the dealer, but Vicente took care of it with ease.