Overland Park Auto Repair

New Concept Auto Service

Mon - Fri: 7:30 AM - 5:30 PM
5

They where spot on!!!! Great service, awesome customer service. Would highly recommend.

Carrie, thank you for your 5 star review! We are SO glad we could serve you with great customer service while you were in our shop! We strive to provide top tier customer care and auto repair to every person who comes in our shop and we're so happy to hear you experienced that. See you next time around!

- New Concept Auto Service
5

Very quick and well done. Got my daughter out of a tough spot.

5

Great experience, fair prices and excellent customer service, we’ll definitely be back!!

5

Fast, friendly, comprehensive service!

5

New Concept has taken excellent care of my 01 Boxster S. They are friendly, knowledgeable and know their Euro models for sure. They also charge far less than the dealers and I’ve appreciated their up front honesty with me regarding my vehicle’s maintenance needs. Highly recommend especially if you’re driving a Porsche and want great service without dealer prices.

5

I think it was the timing of receiving the estimate. It came through my email, but I wasn't aware. By the time I signed it, it was a little late to order the parts and do the work the same day. Had to return the next day. Otherwise, everything was great.

5

The estimate was sent to my email address, but I wasn't aware. When I finally viewed it & approved, it was late in the day when parts were ordered. I had to return the next day. Otherwise, great job!

5

Professional, knowledgeable, convenient and cleanliness. I would recommend to others

5

Our first visit was a great experience. What a concept! Courteous staff, quality service and fast turnaround. We’ve found our source for trusted car repair.

4

Friendly staff, comfortable waiting area, and good service. I appreciated the inspection where they point out items that may need to be addressed either now or in the future - but no hard sell.

Hi Brett, thank you for leaving us a review! I'm happy you were able to experience our friendly staff, comfortable waiting area, and good service. When it comes to our inspections, we always want to inform our customers of what we find that may need to be addressed so that they can make informed decisions about their vehicles and plan accordingly. Our goal is to always be up front and honest. We appreciate your business and hope we can make your next visit a 5 star experience :)

- New Concept Auto Service