Overland Park Auto Repair

New Concepts has always been timely in repairs we have needed and they stand behind their work. I have been very happy with them!

Great staff and service. The work that they do is fantastic!

Great service, done as promised

This was my first visit as I was recommended by a friend. Was really impressed with their customer service starting with Nancy. She made it easy to schedule and was in communication during the repair.. I had some major work done on my VW and it was diagnosed and completed on time with great results. I will be back!

Always great service.

Everyone at new concept auto service is extremely helpful and professional, starting with Nancy at the front desk. I recently had my car in for diagnosis of a “noise“ I was hearing. They worked on fixing the problem and assisted me in getting the benefits of my extended warranty. I’m a relatively new customer to this shop but I am already developing a confidence that I will be treated fairly and with respect, which is very important to me personally.

Excellent customer service. Very professional and efficient. Work performed promptly and precise. Friendly staff. I highly recommend .

We appreciated New Concept performing a complete maintenance check that is free to AAA members. The staff recommended some routine maintenance services for us to consider, but did not pressure us to have them done immediately or by New Concept.

Job done well within price range and on time. Also suggested findings that might need future repair work. Very professional and ethically sound

The transmission went out on my truck and had to be replaced. I had it towed to the shop. The repair was done quickly and I was kept informed via text messages throughout the process. The work was professional and my truck runs great. I'm very pleased with way it was handled.