Once again, great service from Paul Rupp and the guys at New Concepts Auto. I have an older Ford Taurus. I know it’s a losing battle to try and keep it on the road but it’s in such great shape body wise that it makes sense to make the mechanical repairs required when needed. I knew my brakes were in trouble, but not sure what was wrong. Paul and crew spent a long time figuring out the problem. (Yes they charged for this evaluation, but as a business owner myself I don’t want guess work, I want to know exactly what is wrong before I shell out the big bucks for something.) After their evaluation they were able to tell me exactly what the issues were and gave me a detailed description of the costs. We then were able “together” to pick the repairs I could afford right now. No sales pressure, or you have to do this or that.If you want your car not only repaired right, but want to truly know what is wrong with it before you shell out the repair costs, trust the folks at New Concepts Auto. They know that long term relationships are more valuable than a quick one time infusion of cash. I would and continue to recommended them to all my business clients of which 40% are women.