Nancy went above beyond to help us out. She was professional and courteous. David took care of our van and got us all new tires, brakes, and rotors. I highly recommend New Concept Auto for anything you need. Will definitely be going back!
lemme preface this review with a story: One of my car keys broke off in the driver-side door. I first went to a locksmith and they said that I'd have to goto an autoshop to first remove the door lock. So I did a quick google search, and this place was the nearest. I went asking to have my door lock removed so that the locksmith can work on removing the broken key. One of the receptionists said that they have a key specialist who can help, but I'd have to come back a little bit later. So I did. They key specialist took less than a minute to extract the broken key fragment (omething that a locksmith said would take a few hours total: removing the doorlock and performing key extraction). To say nonetheless: I was in shock and awe.
Locked my keys in my truck a few businesses down from New Concept. A gentleman (I think his name was Shawn) overheard me on the phone and grabbed his kit and got me in my truck in less than a minute, no charge. Good people!
Muchas gracias por arreglarme mi Porsche Cayenne me la dejaron como nueva 🥰🥰
Went in for 2 key fob replacements, Chun was very polite and knowledgable, He got the keys replaced, car cleaned up and everything works great, would highly recommend!
these guys are great and they do phenomenal work. no job is too big or too small or too complicated. they can flat out get it done. thanks guys for another chance to say you all are awesomely amazing.