Overland Park Auto Repair

Great service! They really know BMW's inside and out. They were able to correctly diagnose and reasonably fix an issue the dealership had misdiagnosed and wanted to charge me an arm and a leg for.

Really great experience. Friendly service, extremely reasonable prices. Their communication is excellent, by phone and text. They never tried to upcharge me for unnecessary things. Definitely highly recommended.

Called them Friday morning seeing if we could get in for a diagnostic. Got us in at 1 pm found the problem got it fixed all in 3 hours! Explained every step of the way and incredibly nice and knowledgeable people. Will definitely be going back!

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Very friendly and reasonably priced. They took care of me on short notice. Thank you Nancy and staff!!

Really nice & helpful!

They are quick, efficient, honest and friendly.

Friendly service as always

Great people, seasoned technicians, an involved owner and a fair price. Had turbo problems with my Audi A4 and could not schedule time at either Audi dealer for a month. So, took my car to New Concept Auto. Best decision I ever made. The new owner "V" drove my car personally and determined there was an issue. Checked it out and determined I needed a new turbo. Gave me a fair estimate and my car was ready to go when promised. His worked is guaranteed for 3 years or 36,000 miles. I checked with the dealer as to a cost estimate for the same repair and was pleased to know "V" saved me hundreds of dollars. Needless to say, will be taking my car back there in the future.!!

I was hearing a noise in my car. I took it in to New Concept to see what was happening. They were honest. They told me everything that was wrong with my car. They suggested the best option that would save me the most money. They only had the car for one day. They gave me a ride to my job. They did a follow up call a few days later to see how my car was. I highly recommend them. They are doing a good work. I will be returning.