Overland Park Auto Repair

Have used New Concept for years and I ALWAYS get my car back on time and feeling confident that what needed to be done was handled with the utmost care and expertise. Paul, Nancy and the staff are the best when it comes to knowledgeable, honest car repair and service. I drive extra miles to reach the shop but it is worth it. Dick

Excellent service. Friendly and honest folks.

Sally's Lola Corolla was well taken care of...16 years of great service by New Concepts!

Very thorough. Nancy in the front office is great; she has enough knowledge about cars to be an awesome communicator at this place of business. I also love the fact that we can take a loaner car if needed - that is very important to me.

Did a great job telling me what was wrong, proper estimate, and did a wonderful job repairing my car.

It was great to find honest techs. I was thrilled with the price of the level 2 diagnostic, bur it was spot on. So you really do get what you pay for. I paid fair price for top notch techs with state of the art diagnostic tools and experience. I you want to save money and get a half truth go some where else. But quality work done right the first time is neither cheap nor free. I will be coming back with any vehicle I cannot figure out my self.

They are pros. Honest and not over-priced!

Excellent. Highest Quality - Excellent Customer Service!

Went in for an oil change at Jiffy Lube and they told me it would be $77 then they told me they couldn’t do it because the plug was pulling the threads. I took my van to New Concept Automotive and they had no problems changing my oil and only charged me $50. Jiffy Lube is a joke! Go to New Concept Automotive. Matt (the mechanic that worked on my van) is fast and efficient and Nancy listens to what you need and doesn’t try to sell you things you don’t need. I will bring my van here every time I need something done.

Excellent. Excellent car service and customer service..... they are well informed and are very patient about explaining what is going on with your car and how they can help in the future. I appreciate both their patience and the information. I also can appreciate knowing all repairs are done right the first time.