Overland Park Auto Repair

First time from a recommendation by my Priest that used their services. Nancy answered all my questions, concerns and costs. Set up an Uber ride to and from work. Will definitely use again.

Definitely all five stars. They go above and beyond.

New concept was able to diagnose and repair in 1 day, what other mechanics couldn't do for weeks. Great at communication and pricing was fair.

Vicente and Nancy are who I worked with. I received great customer service and they kept me in the loop about what was going on with my truck at all times. My GMC was giving a DEF code. Vicente diligently worked until the issue was resolved. The cost was reasonable and the turnaround time was about a week including regeneration. Would highly recomend New concept to anyone looking for dealership quality without the dealership premium.

Nancy and Vicente were both very helpful and gave top notch customer service. I would highly recommend New Concept Auto to anyone looking for dealership quality without the dealership premium.

I have a 32 year old jeep that had many issues. The last mechanic to weeks to try and fix and was never quite right. New Concepts figured it out all the problems and had it back the next day. Has never run better. Awesome place.