5

Second time using their service. They took the time to explain what is diagnosed with your vehicle and proved priority in work to be done. Detailed explanation of expenses. Didn't feel pressured to get extra work done. They did several test drives to ensure the problem was fixed.Like the all around vehicle courtesy checkpoint. Good communication on progress. Clean lobby, nice staff. Will continue to use them.

5

Fast friendly service at a good price

5

Everyone at New Concept is friendly and knowledgeable they have serviced my VW for the last several years and always get me in and get things done in a timely manner and stand behind their work. I highly recommend them.

5

I was impressed with their professionalism, their honesty and punctuality. I met the owner,Vicente Silva, and I new immediately he is a person you can trust. I walked away very satisfied with the service they gave me. If need be I will absolutely take my vehicle back to New Concept Auto Repair.

5

Honest trustworthy people. Will definitely recommend it.

5

Very good experience would come back again for future repairs.

4

Answering questions about my vehicle and told me truth.

5

Good people!!

5

Have been taking my car to New Concept Auto for many years. Have always been pleased with their service and honesty. The new owner is continuing that reputation. Took my CR-V in for it's first oil change. Nancy was able to find me a discount and the car was ready in a timely manner.

5

Friendly and accessible.

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