5

Quick and reliable diagnosis and repair.

Thanks for taking time to rate us, Bill!

- New Concept Auto Service
5

Excellent work.

Thank you, Erik. Means so much coming from one of our favorite customers! :-)

- New Concept Auto Service
4

I feel like you are part of my family. I trust you with my car. You are honest and fair.

Mary, we are so glad you are a part of the New Concept family!

- New Concept Auto Service
5

So great to get personable and knowledgeable service, no condescension or deception like we experience at the dealer’s shop. The Rudds and their crew are direct and thorough; we appreciate their advice on priorities to keep our ancient Volvo viable without draining the bank account.

Thank you, Tom! We enjoy keeping those ancient, safe, reliable vehicles on the road.

- New Concept Auto Service
5

Good Job!

Thank you!

- New Concept Auto Service
5

Exceptional service and the people who work there are very nice and polite. I would recommend this place to anyone

Thank you, Andre! We would recommend you as a customer as well! :-)

- New Concept Auto Service
5

Great job! Honest and thorough!

Thank you, Douglin!

- New Concept Auto Service
5

This is a follow-up to a previous review, so I'll keep it short . I was unhappy with the cost of a front wheel-bearing job that was done on 2010 Toyota Camry. The work was fine, but the tech ran into complications, and the cost ended nearly double what was quoted. After reading my original review, owner Paul Rupp called and asked if they could look over the work to make sure it was done right, and he also reimbursed me back to the original quote for the job. I must say it was good to meet a small business owner who values his word more than a short term profit. Thanks Paul, for making it right!

Thank you for the follow-up review, Joel. We are happy that Paul was able to get things straightened out and apologize for your hassle. Hope to see you again!

- New Concept Auto Service
5

Great experience. Took the time to listen and understand my issues and solved a complex wiring issue.

Thank you, Brad. We love nothing more than a complex wiring challenge!

- New Concept Auto Service
5

Great service

Thank you, sir!

- New Concept Auto Service
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