Overland Park Auto Repair

These guys run an excellent operation. Nobody ever likes having their car repaired, but they make the entire experience as pleasant as possible. The free loaner car made things much more convenient while my car was in the shop. Phil kept me informed of the progress by phone every day, and stayed late on Friday so I could get my car before the weekend. Very professional operation, and good quality work!

I was trying to find a specific computer tool that I needed to fix my Passat that I thought only the dealers would have. Paul had faster turnaround and better service than I would have expected from a dealer, and the price was exceptional. Great place!

Once again, great service from Paul Rupp and the guys at New Concepts Auto. I have an older Ford Taurus. I know it’s a losing battle to try and keep it on the road but it’s in such great shape body wise that it makes sense to make the mechanical repairs required when needed. I knew my brakes were in trouble, but not sure what was wrong. Paul and crew spent a long time figuring out the problem. (Yes they charged for this evaluation, but as a business owner myself I don’t want guess work, I want to know exactly what is wrong before I shell out the big bucks for something.) After their evaluation they were able to tell me exactly what the issues were and gave me a detailed description of the costs. We then were able “together” to pick the repairs I could afford right now. No sales pressure, or you have to do this or that.If you want your car not only repaired right, but want to truly know what is wrong with it before you shell out the repair costs, trust the folks at New Concepts Auto. They know that long term relationships are more valuable than a quick one time infusion of cash. I would and continue to recommended them to all my business clients of which 40% are women.

The service at New Concept Auto is trustworthy and high quality. They take great time to explain everything and show things to you. They understand my specific needs and are there to meet those needs. They do not push and "sell", but are just honest and do quality work. I recommend them to all my closest friends.

Had a short in my electrical system that was blowing a fuse on the jeep. Paul was able to track it down to a pinched wire done during the original construction of the jeep. Turned around in a day. Great work for a fair price.

I was very pleased with New Concept Auto.....I had a minor repair, stopped by with no appointment and was given excellent customer service, and my turn signal "bulb" was replaced. When someone pays great attention to the small items you can trust them to really handle the big ones, when they arise!!! Thank you Gentlemen!!!

Paul, Phil and Dave go beyond the expected, fixing those small things and big issues. I depend on them to stay abreast of newest methods and keep my car and budget in mind.

EXCEPTIONAL, knowledgeable customer service. Diagnosis are thorough and presented clearly, with staff willing to explain any findings. Repairs are timely, within estimate, and reasonably priced. Good follow-through with repairs, and can provide loaner car (if its available) gratis.

If you want someone who truly cares about you and your car then Paul at New Concept Auto Service is for you. Paul has a passion for fixing cars and making sure his customers are completely satisfied. Give them a try, you won't be sorry.

Many shops seem to just do their "job" repairing your car. But Paul and his crew really care about You and how well your car can work for you!!! They showed me how my "delayed" oil changes were NOT helping my car's engine last a long life. They also prevented a potential accident by discovering cracks in my brake hose that the Dealer missed!! If you want someone who will treat your car like it was his own, Paul is your man! Friendly, courteous service, and honest explanations of any services my car needs will keep me coming back for a long time!! Thanks, Paul!!