5

Sally's Lola Corolla was well taken care of...16 years of great service by New Concepts!

Larry, any time a vehicle has a proper name it gets extra special care. We have loved caring for Lola Corolla! Thanks for the kind words.

- New Concept Auto Service
5

Very thorough. Nancy in the front office is great; she has enough knowledge about cars to be an awesome communicator at this place of business. I also love the fact that we can take a loaner car if needed - that is very important to me.

Meribeth, we love Nancy too and are grateful for her top-notch skills. Thanks for the kind review.

- New Concept Auto Service
5

Did a great job telling me what was wrong, proper estimate, and did a wonderful job repairing my car.

Thanks for the kind review, Greg. We appreciate your trust!

- New Concept Auto Service
5

It was great to find honest techs. I was thrilled with the price of the level 2 diagnostic, bur it was spot on. So you really do get what you pay for. I paid fair price for top notch techs with state of the art diagnostic tools and experience. I you want to save money and get a half truth go some where else. But quality work done right the first time is neither cheap nor free. I will be coming back with any vehicle I cannot figure out my self.

Steve, we are so glad you appreciate the value of excellent diagnostics. Thank you for taking time to write such a detailed review. We look forward to serving you again!

- New Concept Auto Service
5

They are pros. Honest and not over-priced!

Thank you so much! We appreciate your trust and look forward to seeing you again.

- New Concept Auto Service
5

Excellent. Highest Quality - Excellent Customer Service!

5

Went in for an oil change at Jiffy Lube and they told me it would be $77 then they told me they couldn’t do it because the plug was pulling the threads. I took my van to New Concept Automotive and they had no problems changing my oil and only charged me $50. Jiffy Lube is a joke! Go to New Concept Automotive. Matt (the mechanic that worked on my van) is fast and efficient and Nancy listens to what you need and doesn’t try to sell you things you don’t need. I will bring my van here every time I need something done.

Thank you for the kind words, Eddie! Glad we could get your oil changed and get you back on the road.

- New Concept Auto Service
5

Excellent. Excellent car service and customer service..... they are well informed and are very patient about explaining what is going on with your car and how they can help in the future. I appreciate both their patience and the information. I also can appreciate knowing all repairs are done right the first time.

5

Highly recommend. Honest and very thorough.

5

Great communication. Great reliable service. Have been using New Concept for over 15 years. Their mechanics are well trained,thorough and pay attention to details.

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