Overland Park Auto Repair

Totally missed the problem…your people tried to sell me a 800-1000 AC compressor when all I needed was a decoupled pulley.. my repairs were less than $200…I would like to have my money refunded

I brought my daughter's 1999 Jeep Wrangler in on Wed 12/28 for intermittent starting issues as I was told NCA specialized in older Jeeps. Was told Thurs 12/29 at 2pm that a technician was looking at it and they'd call back by the end of the day. Never heard from anyone. Called Fri 12/30 at approx 10am and was told the same thing again. NCA did call back and said the Crank Shaft Sensor needed to be replaced - this was the problem. NCA quoted $236.73 and I said I'd just pick it up instead. NCA then offered replacement for $150. I agreed. On Tue 1/2 I was told the Crank Shaft Sensor had been replace and is operating good, but that the distributor assembly was actually causing the issue. Was quoted $198.58 and NCA offered a $75 discount. NCA also promised this was the real issue. On Wed 1/4, I was told distributor assembly had been replaced but the fuel pump was the real problem. After some heated discussed, NCA agreed to replace for cost of the part. On Fri 1/6 I got the final bill for $904.51 that included the $75 discount. It did NOT include the crank shaft sensor reduction to $150, and it did NOT include free labor on the fuel pump. I am due a $266.73 refund which I'm sure I'll never see. Should have trusted other very poor reviews I read.....

I was out of town and needed brakes and rotors. They had no space for a few days. After explaining that I was out of town and my car was in bad shape, they made room for me same day. Highly recommend.

5-Star experience from start to finish. Nancy was very pleasant on the phone and had me setup with an appointment quickly. Dropping my car off was easy and I had a quote back within a few hours after full inspection. Easy system for accepting and declining services they recommended. Repairs were done within a day and I had my car back a day after dropping it off. Would highly recommend!

Very effective and timing service.

Key replacement Very good service

I used them for the first time and was very impressed. Performed the work well and on time. Also did a safety check complete with pictures and recommendations. Very professional. My experience was very pleasant…….