This is a follow-up to a previous review, so I'll keep it short . I was unhappy with the cost of a front wheel-bearing job that was done on 2010 Toyota Camry. The work was fine, but the tech ran into complications, and the cost ended nearly double what was quoted. After reading my original review, owner Paul Rupp called and asked if they could look over the work to make sure it was done right, and he also reimbursed me back to the original quote for the job. I must say it was good to meet a small business owner who values his word more than a short term profit. Thanks Paul, for making it right!
Thank you for the follow-up review, Joel. We are happy that Paul was able to get things straightened out and apologize for your hassle. Hope to see you again!
- New Concept Auto Service