Overland Park Auto Repair

They did a complete inspection of my car since I am a brand new customer. I liked the way they text and email their service recommendations and allow you to select and authorize the repairs. My only complaint was some grease and oil left on my door handles.

My work truck was diagnosed and repaired. Truck runs perfectly.

Nancy is always so friendly and helpful in getting my car scheduled for service with the amazing Vincente. You know your car is in good hands at New Concept.

I always receive excellent service at New Concept Auto!

New Concept was amazing! They treated me amazing like a normal citizen and not the public figure that I’am. Had my luxury vehicle in and they did quick hassle free service. Not to mention I rarely give reviews but Vicente is an amazing young man with a vision to serve others. If in Overland Park and have a European vehicle, trust Vicente and his crew. Thank you guys!

I would like to say I am somewhat unsatisfied with the experience. The person that quoted me the price then change the amount when it came time for me to pick up my car the next morning I indicated to them that I didn’t think that was fair and there was no response So I paid a higher amount unwillingly and I don’t think I will return to your location. The even sadder part about this situation I called at 7:05 Friday morning and she never indicated that she was going to charge me a higher amount. Now I’m not doing this to try to get anyone in trouble I’m just indicating what happened thank you have a good day.

I own 3 BMW’S and I had a horrible experience at the dealership and decided for the first time to look for independent shop, this shop was very professional took care of my wife’s 2015 BMW X3 with oil leak issue and it wasn’t starting at times. The performed the repairs way below dealership price and they were done in a timely manner. If you have a BMW and are looking for a honest repair shop look no further! Vicente and his team will definitely take care of you and your vehicle!

I’m glad I found this place! I have multiple European vehicles. We struggled to find a place that would fix our BMW. Our vehicle was at multiple European shops in the area including the dealership and they could not get my vehicle fixed. Vicente and his team fixed my car in a timely manner and was very fair priced! Not only that but I have to brag this place is not typical shop very clean and has amazing customer area. They will now service all of my kids Audi, BMW

They do great honest work at fair prices.