Wrench
5

Pleasant experience as entire staff cares about customers always treating me with concern and respect. Thank you guys!

5

Brought my car here needing a new engine. The technician Matt was thorough, professional and very knowledgeable. He looked for and checked out other potential issues I had or could have in the future. Treated me like he was working on his own vehicle. Very very happy with his work and will be returning for all of my cars needs.

5

Excellent service! If you have a German or European car, you must go here! The owner is fantastic. My Audi A4 was misfiring, took in for service, and had a major issue in my motor. After replacing an oil converter it was still having the same issue. He took for a test drive and found another issue that cost a lot more in parts and labor. He handled the issue professional and didn't charge for labor on the original part! Saved me over $700! He even changed my oil and detailed my car at no additional cost because my car had to stay a few extra days. Thank you, and you have a new customer for life!

5

So very happy with the service! I have a Range Rover that I love and have had a hard time finding a place that is trustworthy and honest to take care of it. Repairing a RR requires a high level of expertise and attention to detail, aside from having the right tools and technology to properly assess and diagnose. This was my first time at New Concept at the referral from a friend, and they were able to make the necessary repairs and actually told me that some of the quotes for repairs from other shops were unfounded and would have been unnecessary and very costly. My RR is back to new and best of all they guarantee their work with a warranty. They are honest, timely, and professional. Won't be taking my baby anywhere else going forward. Thank you Vicente!

5

Always get great, friendly service and high degree of professionalism at New Concept Auto Service!

5

Went in for AC service. Got me in and out in around 3 hours. I was expecting a huge bill. They checked for leaks and only fixed what was necessary. Super happy with results. Front staff was friendly and kept me informed. Will go back

5

This place is amazing! I am extremely satisfied. I mean the service from the front door to back! They provided excellent service. Took all my concerns away. They towed my car. Inspected my car. I mean they got to the root of my issues. Changed it. Disected it. And patiently kept at until my issues were resolved. I mean my car runs like brand new. To put the icing on the cake...the price was fair and reasonable. Thank you guys! I am a life time customer!!!

5

They was great. Got me in fast and diagnosed the problem and fixed it correctly! They are great! I will definitely use them again.

5

This place is quick fix, price reasonable, and find problem precisely.

5

Second time using their service. They took the time to explain what is diagnosed with your vehicle and proved priority in work to be done. Detailed explanation of expenses. Didn't feel pressured to get extra work done. They did several test drives to ensure the problem was fixed.Like the all around vehicle courtesy checkpoint. Good communication on progress. Clean lobby, nice staff. Will continue to use them.

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