Overland Park Auto Repair

It was great to find honest techs. I was thrilled with the price of the level 2 diagnostic, bur it was spot on. So you really do get what you pay for. I paid fair price for top notch techs with state of the art diagnostic tools and experience. I you want to save money and get a half truth go some where else. But quality work done right the first time is neither cheap nor free. I will be coming back with any vehicle I cannot figure out my self.

They are pros. Honest and not over-priced!

Excellent. Highest Quality - Excellent Customer Service!

Went in for an oil change at Jiffy Lube and they told me it would be $77 then they told me they couldn’t do it because the plug was pulling the threads. I took my van to New Concept Automotive and they had no problems changing my oil and only charged me $50. Jiffy Lube is a joke! Go to New Concept Automotive. Matt (the mechanic that worked on my van) is fast and efficient and Nancy listens to what you need and doesn’t try to sell you things you don’t need. I will bring my van here every time I need something done.

Excellent. Excellent car service and customer service..... they are well informed and are very patient about explaining what is going on with your car and how they can help in the future. I appreciate both their patience and the information. I also can appreciate knowing all repairs are done right the first time.

Highly recommend. Honest and very thorough.

Great communication. Great reliable service. Have been using New Concept for over 15 years. Their mechanics are well trained,thorough and pay attention to details.

Excellent. Excellent Service, well done and on time, NO suprises. The car runs like new. Rick Bailey.

I appreciate your efforts. They are honest and they go out of their way to make sure I have a loaner car. They go above and beyond to take the time to save me money on parts and always communicate effectively. I can’t say enough great things about this company. My car is a volkswagon and not an easy car to work on, but they do and do it well! 5 stars!

Efficient, professional, and friendly. Very professional and customer focused.