Wrench
5

Very good experience would come back again for future repairs.

5

Have been taking my car to New Concept Auto for many years. Have always been pleased with their service and honesty. The new owner is continuing that reputation. Took my CR-V in for it's first oil change. Nancy was able to find me a discount and the car was ready in a timely manner.

5

Friendly and accessible.

5

Great staff! Very knowledgeable! Wouldnt take my vehicles anywhere else!

5

A professionally ran business with a small business feel, that seems to appreciate and know most of their customers. I stopped in without an appointment, and they were more than accommodating in getting me right in for my service. I would highly recommend New Concept for any of your vehicle needs.

5

Great overall first experience, they were fairly quick in getting the repairs done to my car and was able to communicate with them easily and kept me updated via text which made things really easy for me

from the entire team we want to thank you, Alex, for trusting us with your 2015 Chevy Cruze, We will always be here for all your car needs!

- New Concept Auto Service
4

Without asking, they generated an extensive and expensive list of recommended repairs.The list included a lot of items for a total of more than $4000 which was a shock. My initial reaction was they were trying to push me to have work done on the car. Retrospectively it would’ve been better for them to have asked me if I would like the list or would I like to know what they believe is the next repair that’s needed.

Michael, I apologize my team didn't prioritize your repairs, we don't push for sales but we do want every customer to know everything that our technicians found wrong with their vehicles, Thanks for trusting us with your Ford Escape and Your Ford Explorer. We will be here next time you need us!

- New Concept Auto Service
5

The staff did a great job keeping me updated on the progress of my repair.

Adrienne our team strives for clear communication with all our customers. I hope the 2015 Nissan Altima after all the maintenance and battery is running great.

- New Concept Auto Service
5

They work with me and they got it done when theyvsay they would. Growing company and welcoming.. Nancy doesn't have to remember me but she do, because people like her cares for the customer .. You dont get that these days

Nancy is amazing! we believe that it's the little things that matter, we care more about relationships over a transaction. Thanks for trusting us with your 2010 Mustang I can assure you that battery will last years to come!

- New Concept Auto Service
5

Amazing service, Vicente is very honest, and transparent.

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