Overland Park Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
5

I am very happy I found New Concept. I was in KC for a softball tournament, I had driven in from Denver. On the drive the wheel bearing began to make a lot of noise. I did not want to drive all the way back with a bad wheel bearing. New Concept was able to get me in and replace the bearing in less than a day. I was on the road on Monday afternoon before rush hour. Thank you guys for all your help. Darrel

5

The New Concept Auto team resolved my service issues and made sure that I was 100 percent satisfied. I'm confident the service was done correctly and have so much respect for the team working together to maintain my vehicle. Special thanks to Nancy w

Ray, Thanks! our technicians worked hard on all that maintenance to get your 2013 Kia Sorento up to date on it's needs.

- New Concept Auto Service
5

New Concept is great! I trust them with my car because they are the experts. 100% satisfaction on my end and an unbeatable price.

Armin, Thank You for your feed back. There's nothing that beats our clients satisfaction! Let us know how we can continue to take car of you and your 2013 Mazda 3

- New Concept Auto Service
4

They did a complete inspection of my car since I am a brand new customer. I liked the way they text and email their service recommendations and allow you to select and authorize the repairs. My only complaint was some grease and oil left on my door handles.

Thad, I'm glad you liked our system! we always push for the most convenient method for our clients. It's not acceptable from my team to leave any dirty spot on your vehicle. Please call me and i would love to set up a detail for the interior

- New Concept Auto Service
5

My work truck was diagnosed and repaired. Truck runs perfectly.

5

Nancy is always so friendly and helpful in getting my car scheduled for service with the amazing Vincente. You know your car is in good hands at New Concept.

5

I always receive excellent service at New Concept Auto!

5

New Concept was amazing! They treated me amazing like a normal citizen and not the public figure that I’am. Had my luxury vehicle in and they did quick hassle free service. Not to mention I rarely give reviews but Vicente is an amazing young man with a vision to serve others. If in Overland Park and have a European vehicle, trust Vicente and his crew. Thank you guys!

4

I would like to say I am somewhat unsatisfied with the experience. The person that quoted me the price then change the amount when it came time for me to pick up my car the next morning I indicated to them that I didn’t think that was fair and there was no response So I paid a higher amount unwillingly and I don’t think I will return to your location. The even sadder part about this situation I called at 7:05 Friday morning and she never indicated that she was going to charge me a higher amount. Now I’m not doing this to try to get anyone in trouble I’m just indicating what happened thank you have a good day.

5

I own 3 BMW’S and I had a horrible experience at the dealership and decided for the first time to look for independent shop, this shop was very professional took care of my wife’s 2015 BMW X3 with oil leak issue and it wasn’t starting at times. The performed the repairs way below dealership price and they were done in a timely manner. If you have a BMW and are looking for a honest repair shop look no further! Vicente and his team will definitely take care of you and your vehicle!