5

Excellent work.

5

So great to get personable and knowledgeable service, no condescension or deception like we experience at the dealer’s shop. The Rudds and their crew are direct and thorough; we appreciate their advice on priorities to keep our ancient Volvo viable without draining the bank account.

5

Good Job!

5

Exceptional service and the people who work there are very nice and polite. I would recommend this place to anyone

5

Great job! Honest and thorough!

5

This is a follow-up to a previous review, so I'll keep it short . I was unhappy with the cost of a front wheel-bearing job that was done on 2010 Toyota Camry. The work was fine, but the tech ran into complications, and the cost ended nearly double what was quoted. After reading my original review, owner Paul Rupp called and asked if they could look over the work to make sure it was done right, and he also reimbursed me back to the original quote for the job. I must say it was good to meet a small business owner who values his word more than a short term profit. Thanks Paul, for making it right!

5

Great experience. Took the time to listen and understand my issues and solved a complex wiring issue.

Thank you, Brad. We love nothing more than a complex wiring challenge!

- New Concept Auto Service
5

Great service

Thank you, sir!

- New Concept Auto Service
5

I’ve been a regular customer for years and have been pleased with the service. My van which I need for work started running rough. They were able to work me in the next morning and had the van ready by noon. Great job.

Bob, we were happy to help. Thanks for your trust in us!

- New Concept Auto Service
5

I'm thankful to find New Concept, they were very thorough and detailed about the problem. They corrected the problem with my heater, now I have heat, what a blessing. Plus, I found an automotive repair shop I can trust to be honest and fair. Thanks New Concept Auto Service.

Bob, heat is not negotiable in this tough KC winter weather, so we were happy to help! Thank you for the kind review.

- New Concept Auto Service
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