Category Archives: Serving Kansas City

Are you giving today?

After the whirlwind of the long weekend and all the shopping, it’s refreshing to have a day carved out for giving to those who can’t give back. “Giving Tuesday” is being launched today as “charities, families, businesses and individuals are coming together to transform the way people think about, talk about and participate in the giving season.” The great thing about giving is that it comes in all shapes and sizes. Here atNew Concept Auto Service in Overland Park, Paul sets a great tone for giving. From the seasonal contests with free oil changes, tire rotation services, and other giveaways he provides, to donating scrap metal and wheels to recyclers, to contributing his time to community support groups and school programs, we are thankful that the culture at New Concept is a generous one. Even in the suburban bubble of Overland Park and the surrounding cities in Johnson County, there is great need. We’ve all heard of the Kansas City Rescue Mission and the City Union Missio ... read more

The passion behind our service

The passion behind our service

It is the goal of New Concept Auto Service to keep our customers’ cars safe and reliable. We do this through scheduled maintenance and needed repairs, using high quality parts and certified technicians. I have always known what I wanted to do in life, and that was to learn everything I could about how things worked. I grew up in WaKeeney, Kansas, halfway to Denver on I-70. My parents owned a farm implement dealership, which is where I discovered my interest in all things mechanical and electrical. Fascinated, I honed my skills building and rebuilding all kinds of vehicles including racecars and classic cars. I had a great mentor named Kenny Hacker who owned a performance speed shop in town and build racecar engines as well as rebuilding most anything farm related. I became a skilled machinist by the age of 18, building many race-winning engines. I graduated from K-State in 1987 (go Cats) with a degree in mechanical engineering and landed a job working for Westinghouse Electric ... read more

Serving on the car repair helpline

Serving on the car repair helpline

Last week I had the privilege once again of working the phone bank at Channel 41’s Call for Action free helpline for car repair. I fielded 30 calls alongside eight or nine other local shop owners who donated their expertise. This time on the phone is not a sales pitch for New Concept Auto Service or any of the local shops. We don’t even identify ourselves, but recommend a AAA-approved shop near the caller’s area. I feel like I really helped most of the callers. Some just wanted to talk and vent a little about a shop. Most people were elderly and drove Buicks and Lincolns. There was a wide array of questions. How much would it cost to do this or that (we did not guess at pricing)? Do I really need to flush my coolant and transmission fluid at 60,000-miles (yes)? Several had concerns about the engine missing as they drive uphill or accelerate. Several “crank and no start” customers wondered where they should have their vehicle towed. One woman called in about her ... read more

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