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Four easy ways to prepare for a road trip

I’ve said it before but it bears repeating—it is not difficult to make sure your family is as safe as possible before you take off for your summer vacation. Ideally, we want you to schedule an appointment well in advance with our super auto repair mechanics here in...

Celebrating collector cars

…“the collection and restoration of historic and classic cars is an important part of preserving the technological achievements and cultural heritage of the United States.” – Senate Resolution 452 Today, collector car lovers all across the country are...

Team New Concept: Saluting our superb staff (Polly Rupp)

Our next profile features a face you may not encounter every time you stop by.  Marketing Manager Polly Rupp (who also happens to be the owner’s wife) is usually busy in the back room or offsite juggling all of the print and online advertising that goes on around...

The sleek Saturn sedan saga

We recently had a Saturn towed to our shop with very low power and an engine making a tapping noise.  The customer was referred by an existing customer who trusts us.  The customer stated he recently bought the car from a coworker who had taken great care of it.  The...

What’s so special about your technician?

An auto repair shop consists of two main parts—the front end and the back end.  The front end houses the service advisor who interacts directly with the customer and is the face of the business.  The back end is where the technicians operate.  Auto technician is the...