913-381-2200
9573 W 87th St., Overland Park, KS 66212

Welcome to New Concept Auto Service in
Overland Park, your premier European auto repair and service shop.

Electrical issues are a New Concept specialty Volvo Volkswagen
New Concept Auto Service, Overland Park KS, 66212, Auto Repair, Engine Repair, Transmission Repair, Brake Repair and Auto Electrical Service
Owner Paul Rupp, 
ASE Certified Master Technician L-1

Hello, I am Paul Rupp, and I would like to welcome you to New Concept European Auto Service in Overland Park and Johnson County. With over 50 years of collective experience, my staff and I are proud to be your local auto repair experts. As the premier auto repair shop in Overland Park and Johnson County, my highly trained automotive technicians take pride in all of our Audi Repair efforts.


Each of our reliable specialists undergoes extensive automotive repair training, including advanced training in Audi repair, Volkswagen repair, Volvo Service, Audi Service, and Mini Repair . While general maintenance may be our concentration, our reputation has been built on our ability to solve complex driveability problems, as well as maintain and repair your vehicle bumper to bumper. We also specialize in electrical troubleshooting and classic cars.


No matter your vehicle needs, our team at New Concept European Auto Service will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Overland Park and Johnson County residents, as well as to visitors, or those just driving through.


x

Sign Up to receive a Coupon!
* indicates required
Hover over to pause
Click for all reviews
H C P. from Shawnee Mission, KS, whose Toyota was in for an auto repair, on 11/23/2014:
"Go there for your auto service"

Jl Norris S. on 11/23/2014:
"It's a locally owned business without all of the trappings that go to the Franchiser. They make appraisals and give an honest cost estimate. Rarely do they ever exceed their estimate. No low balling or high."

Robin W. from Overland Park, KS, whose Toyota was in for an auto repair service, on 11/23/2014:
"Very professional, good quality, good service"

Larry G. from Overland Park, KS, whose Toyota was in for an auto repair service, on 11/22/2014:
"New Concepts has done professional work on all our autos for years. Paul is knowledgeable, caring, and takes good care of our automobines. Superb service"

Bob B. from Overland Park, KS, whose Infiniti was in for an auto repair, on 11/10/2014:
"On several occasions I've had to return to have items rechecked that either didn't get connected or their was something that was missed in the repair. They have always corrected the issue at no charge, but it requires return visits. Could possibly improve on thoroughness in job completion."

Blake O. from Overland Park, KS, whose AUDI was in for an auto repair, on 10/31/2014:
"Solid customer service: NCAS offers quality, honest feedback on your car."

Bob B. from Overland Park, KS, whose Infiniti was in for an auto repair, on 10/16/2014:
"Very knowledgable and professional service."

Virdal N. from Kansas City, KS, whose Audi was in for an auto repair, on 10/2/2014:
"Great service, and people you can trust!"

Tim A. from Lenexa, KS, whose Honda was in for an auto repair, on 9/12/2014:
"Here is what I liked: 1. The location is convenient. 2. They provided a loaner car. 3. The work was done when they promised. Here is what I didn't like: 1. When I called about my repair, Paul gave me a "head's up" that I should expect a charge in the range of $650. My final bill was $886. 2. I brought my car in for a specific repair need, yet they charged me $39 to do a "walk around" to ID additional needed repairs - something I did not ask for. Here is what I really did not like: Paul emailed me and called to say that, depending on their ability to save the old flange, I may also need a catalytic converter. He said that would cost "a few hundred dollars." When I asked if he could be more specific, he said "Let's say three to four hundred dollars to be safe." This was certainly safer for him but obviously less specific rather than more. I was disappointed that he appeared to be watching out for himself instead of doing the necessary work (pricing the part and labor) to give me an answer to my question. Bottom line, I have quite mixed feelings about my visit and, though I'm confident in their ability to do solid mechanical work, I am uncertain as to whether I will use them again in the future."

Rebecca N. from Overland Park, KS, whose Mercury was in for an auto repair service, on 9/6/2014:
"I've already told everyone I know that I've found my new mechanic. As a young woman driver, I often get written off by the mechanics I've visited, but Paul made sure to walk me through everything that was wrong with my car. I always felt that I was given a really good explanation of what was wrong and how/why it needed to be fixed. I never once felt like I was being talked down to, or being cheated because of my age or gender. My car drives like new now and I can't dream of taking it anywhere else!"

Bev S. from Overland Park, KS, whose Honda was in for an auto repair service, on 8/21/2014:
"Well trained mechanics. Take my vehicle there with confidence and trust. Friendly."

Lawrence from Stilwell, KS, whose Honda was in for an auto repair, on 8/14/2014:
"Fast and very professional, they put me at ease and made the whole process very painless. Will definitely return and would recommend New Concept with no hesitation."

Gerald R. from Shawnee Mission, KS, whose Audi was in for an auto repair service, on 8/14/2014:
"Exceptional service. Outstanding personnel."

Edward P. from Olathe, KS, whose Ford was in for an auto repair, on 8/10/2014:
"If you want your automobile serviced or repaired correctly, the first time, then go to New Concept Auto Service."

Oksana B. from Overland Park, KS, whose Subaru was in for an auto repair service, on 7/31/2014:
"Honest, knowledgeable, hardworking and friendly people. Exceptional service, high quality, I would recommend this shop to everybody. I am very happy and extremely satisfied with New Concept Auto."

H C P. from Shawnee Mission, KS, whose Toyota was in for an auto repair, on 7/12/2014:
"Good people, don't have to worry about intent of the owners. Direct and honest."

Anonymous on 7/3/2014:
"Very expensive, charged to look at the problem even though they are doing the repairs, which added almost $300 to the bill. Slow service, kept car for a week!"

Anonymous on 6/12/2014:
"Friendly. Helpful. Took a little longer than I would have liked but probably just nature of the work."

Terry T. from Lees Summit, MO, whose Cadillac was in for an auto repair, on 6/12/2014:
"I would certainly recommend Paul & his crew to anyone. It is just the kind of shop I have been looking for. I have spent many years in the automotive sales, service & parts industry and am pretty picky. I am glad we met. Thank You Paul & staff."

Hal S. on 5/25/2014:
"Excellent service. Very friendly with a family owned business attitude. Really made me feel comfortable and trusting."

Laurie S. from Overland Park, KS, whose Honda was in for an auto repair, on 5/23/2014:
"A very honest husband and wife business which is not very common in car maintenance service. They are prompt and pleasant . I have gone in there many times to have them check my tire pressure free of charge but always leave a tip to the tech. I highly recommend them."

John M. L. from Overland Park, KS, whose Isuzu was in for an auto repair, on 5/2/2014:
"friendly, courteous, honest and relialble"

Jim on 5/1/2014:
"Paul did a great job of explaining my options and fixed my car very quickly and at a fair price."

Anonymous on 4/14/2014:
"Great and highly recommend !"

Spencer on 4/10/2014:
"They know their stuff and they will take care of you"

Eugene C. from Overland Park, KS, whose Nissan was in for an auto repair, on 3/28/2014:
"Paul's honesty and willingness to explain the mechanics of why the repair or maintenance was performed."

Jennifer D. , whose CHEVROLET was in for an auto repair service, on 3/28/2014:
"Friendly, helpful, trustworthy and very thorough with the information about my car."

Dick N. from Lenexa, KS, whose Honda was in for an auto repair service, on 3/27/2014:
"Excellent service and very clean premises. Work is always done in a professional manner and I never have had to return for a do-over."

Sterling W. , whose Chevrolet was in for an auto repair service, on 3/10/2014:
"I would tell them that Paul and the gang are a stellar group of fellers. (sic) Bad humor. But they are a great bunch of mechanics and very congenial to their customers."

Don W. from Olathe, KS, whose Jeep was in for an auto repair service, on 3/10/2014:
"I was provided the most thorough, detailed auto check-up and advice than I have received from any other shop."

Fran D. from Shawnee, KS, whose Honda was in for an auto repair service, on 3/7/2014:
"I've gone to them for over 18 years and have always been completely satisfied with the service. They are a little more reasonable than the dealer and you cannot beat the personal service. In past years, they pay attention to the little details such as making sure my washer fluid dispenser is full. They can't be beat."

Timothy K. B. from Overland Park, KS, whose Honda was in for an auto repair service, on 3/6/2014:
"I would tell them that it was a great shop, good prices, outstanding service, done at the time I was told! The owner Paul is a great guy! Timothy K. Bagby thanks again for the great work you gave me!"

Anonymous on 2/21/2014:
"Explicit descriptions, upfront (nothing hidden ), individualized attention, caring attitude, gracious demeanor."

Eric Y. from Prairie Village, KS, whose Volkswagen was in for an auto repair, on 2/20/2014:
"High degree of integrity, and they know there stuff."

Anonymous on 2/7/2014:
"Trustworthy competent and professional"

Lisa W. from Lawrence, KS, whose Nissan was in for an auto repair, on 1/28/2014:
"I highly recommend the team at New Concept Auto. They've kept my car running in top condition for well over 200K miles."

Eric Y. from Prairie Village, KS, whose Volkswagen was in for an auto repair service, on 1/26/2014:
"Exceptional quality of work, completed with a high degree of integrity."

Brad V. from Shawnee Mission, KS, whose Audi was in for an auto repair, on 1/24/2014:
"Good work at fair prices performed by honest people."

Joe M. from Lenexa, KS, whose Dodge was in for an auto repair, on 1/11/2014:
"Paul is great at letting you know the best and most reasonable way to make repairs. Never pressure you to move forward with repairs that are not absolutely necessary to get you back on the road. Have recommended them to friends for repairs who have also been very pleased."

Anonymous on 1/3/2014:
"Paul is customer oriented."

Dick N. from Lenexa, KS, whose Honda was in for an auto repair service, on 12/24/2013:
"Great service,knowledgeable service techs and personal service is excellent."

Ron Y. from Overland Park, KS, whose Mazda was in for an auto repair service, on 12/24/2013:
"Great service, great people"

Robert L. from Overland Park, KS, whose Ford was in for an auto repair service, on 12/6/2013:
"They should go to New Concept, I've never been unsatisfied."

Bob B. from Overland Park, KS, whose Infiniti was in for an auto repair service, on 11/1/2013:
"Yes, they are very reliable. When they make an error they take care of the problem."

Dick W. from Overland Park, KS, whose FORD was in for an auto repair service, on 10/13/2013:
"I've already recommended the shop and tell people I'm going to make you my neighborhood fixit shop."

Edward P. from Olathe, KS, whose Saturn was in for an auto repair, on 10/12/2013:
"The work you need to get done will be done correctly the first time. You won't be at risk that the repair was not done correctly necessitating additional repairs and inconveniences. You may perceive that you pay more at New Concepts but the reality is that you pay for what you get in all things in life, not just automotive repair."

Pat L. from Overland Park, KS, whose Nissan was in for an auto repair service, on 10/11/2013:
"Good people and great service"

Valerie R. on 10/10/2013:
"If you want a place you can trust to take your vehicle where you will receive quality care with integrity and honesty...take it to New Concept Auto."

Mike B. from Shawnee Mission, KS, whose Ford was in for an auto repair, on 9/12/2013:
"Top notch shop,professionals,trustworthy,very good at diagnocing problems and great customer service."

Angela on 9/5/2013:
"The honesty in what I need repaired on my car, and what can wait a minute."

Claudia R. from Overland Park, KS, whose TOYOTA was in for an auto repair service, on 8/9/2013:
"Very friendly and does good work. Appreciate the loaner car."

Alison on 8/2/2013:
"The best customer service! Friendly and helpful! Paul personally drove to my work to pick up my car and left his own truck for me to drive back to the shop after hours! Thank you very much!"

Jason G. from Kansas City, MO, whose Honda was in for an auto repair, on 7/26/2013:
"Friendly service and very prompt in responding to any questions or concerns that I had. Their follow up after service was outstanding as well."

on 7/16/2013:
""I appreciated Paul's honesty and knowledge of cars.""

on 7/16/2013:
""I went in for 60,000-mile maintenance and thinking I needed new brakes/rotors all around. They told me I'd be fine with having the rotors turned and only needed new brakes in back. Saved me $$$. I like that. They fully flushed the transmission instead of just draining. The downshift clunk is now gone. The work was done professionally and on time and within the estimate. It's great to find trustworthy, capable mechanics. We'll be going back for sure. My Chrysler runs like new now.""

on 7/16/2013:
""Many shops seem to just do their 'job' repairing your car. But Paul and his crew really care about you and how well your car can work for you! They showed me how my 'delayed' oil changes were NOT helping my car's engine last a long life. They also prevented a potential accident by discovering cracks in my brake hose that the dealer missed! If you want someone who will treat your car like it was his own, Paul is your man! Friendly, courteous service, and honest explanations of any services my car needs will keep me coming back for a long time!""

on 7/16/2013:
""I was very pleased with New Concept Auto. I had a minor repair, stopped by with no appointment and was given excellent customer service, and my turn signal 'bulb' was replaced. When someone pays great attention to the small items you can trust them to really handle the big ones when they arise!""

on 7/16/2013:
""Had a short in my electrical system that was blowing a fuse on the Jeep. Paul was able to track it down to a pinched wire done during the original construction of the Jeep. Turned around in a day. Great work for a fair price.""

on 7/16/2013:
""The service at New Concept Auto is trustworthy and high quality. They take great time to explain everything and show things to you. They understand my specific needs and are there to meet those needs. They do not push and 'sell,' but are just honest and do quality work. I recommend them to all my closest friends.""

on 7/16/2013:
""I received a follow up phone call from Phil to see if I was satisfied. Thanks for caring."

on 7/16/2013:
""I was looking for an auto repair shop on the Internet. I found New Concept Auto Service had consistent high ratings and positive reviews on CarTalk and Google. I gave New Concept a try and I am quite pleased. I particularly liked the electronic copy of my repairs and future maintenance summary.""

Valerie R. on 7/10/2013:
"Friendly, helpful people, quality service."

Dennis N. from Shawnee Mission, KS, whose Volvo was in for an auto repair service, on 6/30/2013:
"Very pleased with the staff"

Adam S. from Shawnee Mission, KS, whose Honda was in for an auto repair, on 6/28/2013:
"I would say, "I was waiting for an oil change and the guy recognized the next customer by name. Good, personal service.""

Catherine B. , whose LINCOLN was in for an auto repair service, on 6/28/2013:
"Besides the friendly staff, I loved the fact that there was no TV in the waiting area. Other shops have inane and loud blaring shows that I don't care to see."

Duane on 6/28/2013:
"High quality repairs, reliable, dependable, friendly place, highly professional and they never bamboozle the customer with unnecessary repairs."

Eric Y. from Prairie Village, KS, whose Volkswagen was in for an auto repair service, on 6/27/2013:
"Excellent, quality work, performed with a high degree of integrity. Simply put."

Professional and High Quality

Click on any image for more details
New Concept European Auto Service, Overland Park KS and Johnson County KS, 66212 and 66061, Audi Repair, Volkswagen Repair, Volvo Service, Audi Service and Mini Repair New Concept European Auto Service, Overland Park KS and Johnson County KS, 66212 and 66061, Audi Repair, Volkswagen Repair, Volvo Service, Audi Service and Mini Repair New Concept European Auto Service, Overland Park KS and Johnson County KS, 66212 and 66061, Audi Repair, Volkswagen Repair, Volvo Service, Audi Service and Mini Repair New Concept European Auto Service, Overland Park KS and Johnson County KS, 66212 and 66061, Audi Repair, Volkswagen Repair, Volvo Service, Audi Service and Mini Repair New Concept European Auto Service, Overland Park KS and Johnson County KS, 66212 and 66061, Audi Repair, Volkswagen Repair, Volvo Service, Audi Service and Mini Repair

Congrats to the winner of our quarterly drawing!

Click on any image for more details

We service and repair the following makes:

  • Audi Repair
  • Mini Cooper Repair
  • Volkswagen Repair
  • Volvo Repair

ASA, New Concept European Auto Service, Overland Park, KS, 66212 Blue Seal ASE, New Concept European Auto Service, Overland Park, KS, 66212 New Concept Warranty, New Concept European Auto Service, Overland Park, KS, 66212 AAA Approved, New Concept European Auto Service, Overland Park, KS, 66212

FOR 28 YEARS

Powered by: AutoVitals