We believe nothing is more important than people. We strive to serve the customer rather than ourselves by ensuring their vehicles are safe and reliable
—by doing the right thing. Every day. In every situation. That’s who we are.
As a family-owned small business, New Concept Auto Service offers honest and accurate auto maintenance and repair to quality-minded customers. Owner Paul Rupp draws on his mechanical engineering education to pursue this boyhood dream because his love for cars and for helping others brought a unique spark to his life. His wife, Polly, brightens the shop using her talents in marketing and administrative support. Together they believe in the power of their small business community which positively impacts our culture.
We maintain a positive atmosphere. Our shop is clean, up-to-date, organized and well-managed. Our office staff is friendly and knowledgeable. Our technicians are nicely equipped and complete ongoing training. Our customers rely on us for advice and love the fact we know them by name. Our community benefits from regular education and outreach efforts, both online and in person.
We strive to be the very best auto repair shop in town.
We believe a combination of mutual respect and trust is the only way to operate a business – especially one in which personal safety is a daily issue. With thorough communication we build long-term relationships with customers, vendors, and other local businesses in order to gain and maintain that trust.
We are open Monday through Friday to offer our employees time for a life outside work. We open early and offer free loaner cars to help customers keep up with the fast pace of daily living.
New Concept serves customers in suburban Kansas City, primarily near the shop in Overland Park, Kansas. Paul’s reputation for excellence in classic car rebuilding and repair also attracts customers from all around the U.S.
Looking for our shop? We’re just inside the parking lot off 87th St.